Last Updated: [15-06-2023]
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you create an account, place an order, or engage in other activities on our Website.
1.2. Browsing Information: We may collect non-personal information about your browsing behavior on the Website, including IP address, browser type, operating system, and referring URLs. This information helps us analyze and improve the user experience.
2. How We Use Your Information
2.1. We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support
- Customize your shopping experience
- Send you promotional offers, newsletters, and updates (with your consent)
- Monitor and analyze the performance of the Website
- Prevent fraudulent activities
3. Data Sharing and Disclosure
3.1. We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers to facilitate certain aspects of our operations, such as payment processing, shipping, and marketing.
3.2. We may share your information to comply with legal obligations, enforce our Terms and Conditions, protect our rights, and ensure the safety of our users.
4. Data Security
4.1. We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices
5.1. You can update your account information and communication preferences by logging into your account settings.
5.2. You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.
6. Children's Privacy
6.1. Kokania.com is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us promptly, and we will take steps to remove the information.
8. Contact Us
Thank you for entrusting us with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience on Kokania.com.